On a high-level, WSI Live Chat is a live chat and site monitoring program that serves two main purposes. One, it allows site operators to connect with site visitors to offer immediate, real-time assistance via live chat. Secondly, it allows operators to see all of the visitors that are currently browsing a website. They can find out detailed information on these visitors such as what page they are currently viewing, where they are physically located, what keywords or phrases they used to find the site and much more!

Developed to compliment WSI Live Chat, WSI Live Operator is a service whereby businesses can outsource their live chat monitoring to a third party. Interactive Website Solutions will provide trained operators to monitor and chat with site visitors for a fee. You don’t have to worry about finding in-house talent to support WSI Live Chat; let us take care of it for you instead!

Contact Us Today to learn more.